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Our Privacy Notice explains how Personal Data provided by you to Ipeco Holdings Limited (“we”, “us”, “our”, or the “Company”) and Personal Data collected by us will be handled and controlled by us in compliance with all applicable data protection laws and regulations. This Privacy Notice explains how we use and otherwise process Personal Data in connection with your relationship with us as a customer or potential customer. We are committed to protecting and respecting your privacy.
“Personal Data” means any information relating to an identified or identifiable natural person where that natural person can be identified, directly or indirectly by such information.
If you have any questions or concerns about this Privacy Notice or our privacy practices please contact us in the following ways:
You have the right to make a complaint at any time to the Information Commissioner’s Office (the “ICO”), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.
Personal Data that may be collected, processed and stored by us include the following:
Personal Data collected may be processed by us for the following purposes:
Personal Data may be shared and communicated to our trusted external parties, service providers, distributors and business partners, based in and outside the European Economic Area (“EEA”), who are contractually restricted from using your information in any manner other than in helping us provide our services to you, and are under specific contractual obligation to protect such Personal Data and to treat it in accordance with application data protections laws and regulations. Third parties may use your Personal Data solely for the fulfilment of the purposes listed above and only in accordance with our instructions.
Personal Data may also be communicated to third parties to comply with legal obligations, to operate and maintain our security, protect our rights or property, to respond to order of Public Authorities, or to exercise our rights before judicial authorities.
In order to perform some of the Personal Data processing activities as detailed above, we may need to transfer Personal Data to countries outside of the EEA, including storing such Personal Data in digital or physical databases located outside the EEA. Database management and Personal Data processing are limited to the purposes of the processing and are carried out according to applicable data protection laws and regulations.
Where Personal Data is transferred outside of the EEA, we will ensure that a similar degree of protection is afforded to it by ensuring that at least one of the following safeguards is in place:
We maintain Personal Data in our systems and archives for as long as necessary to pursue the purposes described in this Privacy Notice taking into account, when applicable, legal and contractual requirements, ensuring security and confidentiality of the same in compliance with the principles of fairness, lawfulness and transparency and in accordance with the provisions of applicable laws and regulations.
When Personal Data is no longer necessary for the purposes for which it is processed, Personal Data is deleted or kept in a form which does not permit the identification of data subjects, provided that we are not legally required or permitted to hold such Personal Data. We may continue to store Personal Data for a longer period, as may be necessary to protect our interests related to potential liability connected to the provision of the services or products or the processing of Personal Data.
Personal Data processed for Marketing purposes will be retained until you withdraw your consent and, in any event, in accordance with the above-mentioned principles and the guidelines provided by the relevant Privacy Authorities in this respect.
You may exercise your rights as defined by applicable laws and regulations, among these are the:
Should you send us a request in relation to your Personal Data, we may need to obtain additional personal information from you to verify your identity and contact you, if necessary. This is a security measure to ensure that Personal Data is not disclosed to any person who does not have a right to receive it. This information, together with other Personal Data we already hold, will then be processed to meet your request, as required by applicable law.
We aim to respond to all legitimate requests within one month. Occasionally it could take us longer than one month if your request is particularly complex or you have made a number of requests. In these circumstances, we will notify you and keep you updated.
Where necessary, certain information may be transferred to other companies (within or outside the Ipeco Group) who act as data processors of your Personal Data, in order to meet your request. Your Personal Data will be processed for the necessary amount of time to evaluate and handle your request, after which your Personal Data will be archived for a suitable time period allowing us to demonstrate that the request has been handled correctly and timely.
To make any requests to implement your rights or to update us with your information sharing preferences, you may contact us using one of the following methods:
We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to potential risks, including:
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of Personal Data transmitted to us. Please however note that email is not encrypted and is not considered to be a secure means of transmitting information.
As we continue to develop our business, we may undergo a business transition such as acquiring another company, merging with an existing company, or selling a portion of our assets. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that we, or substantially all of our assets, are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your Personal Data can continue to be used as set forth in this Privacy Notice.
We reserve the right to amend or update this Privacy Notice from time to time to reflect changing legal requirements or our processing activities. We will publish any update on our website and it will be effective upon posting.
We encourage you to periodically review this Privacy Notice to learn how we protect your Personal Data. It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
“Cookies” are small strings of text or computer code stored locally on your device that allow us, ad networks, and our third-party service providers, to identify your browser and/or device as you browse the Internet. Cookies can be placed, read, and/or written to by our Services, or other websites or services that recognise a particular cookie, which allows the website to “remember” or “recognise” a particular browser or device and, in some cases, store information about that browser or device.
Certain types of cookies or cookie-like functionality may be placed or activated through browser add-ons, including, but not limited to, Adobe Flash. While these cookies are stored differently, their functionality and purpose is generally similar to other cookies.
Cookies are often used in conjunction with “pixel tags” (also known as “web beacons” or “clear gifs”). Pixel tags are small images that we, our analytics providers, advertisers, and other third parties can use to interact with cookies and other tracking technologies. For example, we use pixel tags to evaluate the effectiveness of our advertising and marketing campaigns by determining whether you open and interact with the content in our promotional emails.
For more information about cookies, please see www.allaboutcookies.org.
Session Cookies. “Session cookies” are stored for the duration of a browser session; when you close the browser, the cookie is deleted.
Persistent Cookies. “Persistent cookies” are stored for a pre-set amount of time (often between 90 days and two years, depending on the application) and are typically not deleted when a browser session is closed.
Your choices may affect whether we use session or persistent cookies for a particular application.
Disabling or removing these cookies may prevent the Services, or certain functionality on the Services, from working correctly or at all.
Performance Cookies. We use performance cookies to collect information about how our users use and interact with the Services, such as what pages are visited most often, how the Services are used and function, or how users navigate the Services. We use this information to improve the Services and their content. These cookies only collect aggregate information about the use of the Services, and thus do not collect information that can be used to identify you personally.
Functionality Cookies. We use functionality cookies to remember information that you have provided or choices you have made on the Services, such as saving your logged-in status, site preferences, or the contents of your shopping cart. This allows us to provide a more personalized and convenient browsing experience.
Targeting or Advertising Cookies. We allow third party advertisers, including advertising providers and ad networks, to place and/or activate cookies, pixel tags, and/or other tracking technologies designed to enable advertising on your device and deliver it to you across the Internet.
The Services may collect information and data about your activities online, both on the Services and across third-party pages or platforms that participate in the ad network. This process helps us track the effectiveness of our marketing efforts and deliver advertising to you. These ad networks, in connection with cookies, pixel tags, and other tracking technologies: (i) help deliver online behavioural advertisements, either by us, our affiliates, or third parties; (ii) may prevent you from seeing the same advertisements too many times; and (iii) help us, our service providers, and/or our other partners (as further described below) understand the effectiveness of the advertisements that have been delivered to you.
Third-Party Functionality. We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of those advertisers and third party websites are not covered by our Privacy Notice or this Cookie Notice.
Managing Cookies. Most browsers automatically accept cookies by default, but you can adjust your device and/or browser settings to delete and/or block some or all cookies or provide notifications when you receive a new cookie. Consult the “Help,” “Tools,” or “Preferences” menus on your browser, or the documentation for your device, for more information about how to do this. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.
Additionally, you can generally disable or delete cookies placed and used by browser add-ons, such as Adobe Flash cookies, by changing the add-on settings or visiting the website of its provider. Information and controls that allow you to manage Adobe Flash cookies may be found on this page:
Note that if you disable Adobe Flash cookies or similar technologies, you may not have access to certain features and services (such as consistent volume settings for videos) that make your online experience more efficient and/or enjoyable.
If you wish to opt out of Google Analytics, you can download and install an opt-out browser add-on for certain browsers at the link listed above.
Advertising. Certain devices and browsers allow you to reset your advertising identifier at any time by accessing the privacy settings on your device in order to restrict the delivery of tailored in-application advertisements. Consult your device’s documentation for more information about how to do this.
All content is copyright © Ipeco Holdings Ltd 2022
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
What is in these terms?
These terms tell you the rules for using our website (www.ipeco.com) (“our site”).
Who we are and how to contact us
www.ipeco.com is a site operated by Ipeco Holdings Limited (“We”). We are registered in England and Wales under company number 672443 and have our registered office at Aviation Way, Southend-on-Sea, Essex SS2 6UN United Kingdom. This is also our main trading address is. Our VAT number is GB 250 372682.
To contact us via email, please click here or telephone our office on +44 (0)1702 545 118.
By using our site, you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you.
From time to time, we may make changes to these terms, so please ensure that you check these terms.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our products, our users’ needs, and our business priorities.
We may suspend or withdraw our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us via email.
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Our responsibility for loss or damage suffered by you
How we may use your personal information
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the UK Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact us.
Acceptable use policy
You may use our site only for lawful purposes. You may not use our site:
You also agree:
Breach of these terms
Failure to comply with these terms constitutes a material breach, and may result in our taking all or any of the following actions:
Which country’s laws apply to any disputes?